Accessibility Statement
Rochester Premium Auto Group LLC, operating as SR Online, is committed to ensuring that our website is accessible to all visitors, including those with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level and continuously work to improve the accessibility and usability of our online store.
Our Commitment
We believe that every customer deserves a positive shopping experience, regardless of ability. To that end, we have implemented the following accessibility features across sronline.store:
Navigation
- Keyboard navigation: All interactive elements on our website — including menus, links, buttons, and form fields — can be accessed and operated using a keyboard alone
- Skip-to-content links: We provide skip navigation links that allow keyboard users to bypass repetitive content and jump directly to the main content area
- Logical tab order: Interactive elements follow a logical sequence that matches the visual layout of the page
Visual Design
- Color contrast: Text and interactive elements meet WCAG 2.1 AA contrast ratio requirements of at least 4.5:1 for normal text and 3:1 for large text
- Resizable text: All text on our website can be resized up to 200% using browser zoom without loss of content or functionality
- No reliance on color alone: We do not use color as the sole means of conveying information — visual indicators such as icons, labels, and underlines are used alongside color
Content
- Alternative text: Product images and decorative graphics include descriptive alt text for screen reader users
- Headings and structure: Pages use a logical heading hierarchy (H1 through H6) to help assistive technology users navigate content efficiently
- Form labels: All form fields include descriptive labels that are programmatically associated with their inputs
- Link text: Links use descriptive text that makes sense out of context, rather than generic phrases like “click here”
Compatibility
- Screen readers: Our website is designed to work with popular screen readers including NVDA, JAWS, VoiceOver, and TalkBack
- Browser support: We test our website across current versions of Chrome, Firefox, Safari, and Edge to ensure consistent accessibility
Ongoing Efforts
Accessibility is not a one-time project — it is an ongoing commitment. We regularly review our website, test new features for accessibility compliance, and address issues as they are identified. Our engineering gate requires zero contrast blockers before any page design is deployed.
Feedback & Assistance
We welcome your feedback on the accessibility of sronline.store. If you encounter any barriers or have suggestions for improvement, please contact us:
- Email: support@sronline.store
- Subject line: “Accessibility Feedback”
If you need assistance with any aspect of our website, including placing an order, our support team is available Monday through Friday, 9 AM – 5 PM Eastern Time. We will make every reasonable effort to accommodate your needs.
Third-Party Content
Our website may include content from third-party sources, such as embedded payment forms or external analytics tools. While we strive to select providers who share our commitment to accessibility, we cannot guarantee full WCAG compliance of third-party content. If you encounter accessibility issues with any third-party feature on our website, please let us know and we will work to find an accessible alternative.